In this paper we describe research into a form of practitioner sensemaking in the context of participatory hypermedia construction sessions, in which groups of people build knowledge maps. We discuss how constructs from narrative theory and improvisation have helped us understand what happens at the moments when practitioners encounter dilemmas and obstacles. We provide brief examples from case studies and discuss possible contributions to broader themes in sensemaking research.
Selvin, A. and Buckingham Shum, S. (2008). Narrative, Sensemaking, and Improvisation in Participatory Hypermedia Construction. In: Sensemaking Workshop, CHI 2008: ACM Conference on Computer-Human Interaction, 5-10 Apr 2008, Florence.