Change management at Y - Call
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Publisher The Open University
Date 2004
Subject
URL Id=313407
Locator Id=313407
identifier CDR0814
Contents This CD-ROM follows the development of a change initiative in one organisation. In this case a call centre. You will work through the CD-ROM making changes so you can hang on to a current contract and become a major player in the industryCourse software for----B700 Managing performance and change--
Type Collection
Label Change management at Y - Call
Title Change management at Y - Call

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