original material by Diane Collinson, Chris Cornforth, Eion Farmer, Alan Graham, Nicki Hedge, Euan Henderson, Brian Lund, Joh Marsden, Norman Parkin, Rob Paton, Derek Rowntree, Derek Shields and Rosemary Smith.
1994
Revised by Richard Mole, Judith La Grave, Brian Cartwright and Nicki Hedge.
Personal communications at work
Book 2 of B600 The capable manager.
Personal communications at work